Paco, a personal assistant for you and whoever you want

Paco is our 100% personalized service for people 66 and older.

It will bring you peace of mind, security, and make you feel more independent and free than ever.

What does the “Paco, the best gift of your life” service include?

- Personal assistant to help you with medical appointments, medication reminders, online shopping, gift purchases, restaurant reservations, travel, administrative tasks, and more.

- 8 continuous hours of home care per year for personal hygiene, hospital accompaniment, medical appointments, shopping, cooking, house cleaning, or ironing during convalescence. Minimum service of 3 continuous hours.

- We deliver your shopping to your home during convalescence or illness (out of the 8 hours of annual home care).

- Unlimited 24-hour medical care via video and phone calls. No appointment required, no prescription required. Unlimited.

- Treatments with specialists at home or in centers (nurses, physiotherapists, psychologists, podiatrists, speech therapists, etc.). 4 sessions per year as prescribed by a doctor.

- Dental network with more than 2,300 clinics with up to 40 TO in treatments throughout Spain.

- Receive a second medical opinion from the best international professionals .

- €50/year FREE for the purchase of medicines with an individual value of at least €4 and a maximum of €20.

- You have the best telecare in the world for you and your loved ones, with a complete social and health record, medical and clinical information, current medications, and details of family, friends, and neighbors, so you can handle any emergency situation as quickly and efficiently as possible.

- Manage your data immediately . When you change your medication, travel, or make any other changes, you'll need to press the button on your device to notify our support center of the changes.

- 2 FREE devices to choose from: watch, pendant, or landline with emergency button, geolocation, and emergency call to the control center for you and the person living with you.

- 24-hour worldwide teleprotection (SOS button) from your smartphone and GPS location. Global emergency management, available anywhere in the world with mobile coverage. Includes a user's health and social profile, with direct connection to Vivofácil's 24-hour emergency center. For children, young people, adults, the elderly, and other at-risk individuals (pregnant women, children, people with disabilities, etc.). FREE. For the whole family.

- Vehicle Inspection (ITV) : Take your vehicle to the ITV (ITV). FREE for 1 vehicle. Pay only the fees.

- Workshop, vehicle pickup and drop-off. FREE 1 service/year.

- In a second home: 1 general cleaning/year or move-in tune-up . One 4-hour service/year FREE.

- TRANSFER: From the airport or train station to your second home or hotel , and scheduled return. FREE 1 service/year.

- VIP lounges at airports . 2 free each year.

- DIGITAL ERASURE : Deletion of personal data on Spanish Internet platforms or that actions can be taken in Spain.

- NOTARIAL ONLINE WILL : Hereditary and vital, with legal advice and signature before a notary for FREE.

- DEPENDENCY and DISABILITY PROCEDURES : Processing of dependency law or disability level.

- Unlimited home pharmacy delivery in less than 3 hours , wherever you are, 24 hours a day. Unlimited.

- 75% off the retail price for internal staff selection (Pay €213, save €637 per application).

- PERSONAL TRAINER: In-center or at home (during or after convalescence, within 15 days). Individual assessment, recommendations, and personal training. 2 FREE sessions per year. 10% discount off retail price for all other sessions.

- Unlimited legal assistance and will with a notary .

- Unlimited calls with a psychologist .

- Unlimited calls with a nutritionist .

- 8 hours of pet feeding and dog walking : Your pets will always be well cared for with Vivofácil sitters. You have 8 hours per year with a minimum service of 2 hours. Free home visits.

- 24-hour network of veterinary clinics throughout Spain, with on-site care and discounts of up to 40%.

- 24-hour veterinary consultations by phone , chat, or video: unlimited consultations and immediate assistance.

- We find you the best places for HOME PET CLEANING.

- GPS PET TRACKING AND LOCATION DEVICE.

- We help you find the perfect DOG TRAINER .

- MY 24-HOUR PET ASSISTANT : Search for dog kennels/boarding centers, ethologists, holiday accommodation, transport information, document management, registrations, vaccinations, funeral homes and comparisons, search for nutritionists, trainers, photographers, etc.

- LAWYERS: SPECIALIZED LEGAL ASSISTANCE FOR PETS : Mon-Fri, 9 a.m. to 6 p.m. Unlimited, immediate consultations by phone.

- 24-hour home delivery for pets : We come to your home, collect the money, purchase the medication from your nearest pharmacy or veterinary clinic, and deliver it to your home or wherever you are. 4 services per year.

- 24-hour IT and TECHNOLOGY support for your home . Online, by phone, or remotely (connecting with your team), and in person if the above solutions aren't available. FREE and unlimited.

- ADMINISTRATIVE PROCEDURES : All types of procedures, duplicates, information, registration, social security card, health card... All FREE; you only pay fees when applicable and shipping costs if necessary.

- Unique discounts at the Vivofácil.com store if you need help with your pets, grandchildren, etc.

Once you've purchased the service, you'll receive an email with a URL and a one-time activation code to activate it. If you have any questions, please call us toll-free at 900 877 977 or email us at tienda@vivofacil.com.